Travel Planning Terms
Effective September 18, 2026
These website terms summarize important travel-planning responsibilities. A proposal, invoice, supplier confirmation or separate client agreement may include additional terms that control a specific booking.
Prices and availability
Travel prices and availability can change until a booking is confirmed and required payment is received. Quotes may be affected by taxes, fees, exchange rates, fuel surcharges and supplier changes.
Travel suppliers
Airlines, cruise lines, hotels, tour operators, insurers and other suppliers provide the travel services. Their contracts, rules, cancellation policies and limitations apply to the services they provide.
Traveler information
Travelers are responsible for reviewing confirmations promptly and ensuring that names, dates and other details are accurate. Names should match the travel documents that will be used.
Passports, visas and entry requirements
Travelers are responsible for valid passports, visas, entry authorizations, health documentation and any other requirements for every destination and transit point. Requirements can change. U.S. travelers should confirm current information with the U.S. Department of State and appropriate destination authorities.
Health, safety and accessibility
Travelers should review current health and safety guidance and tell us about mobility, dietary or accessibility needs early in the planning process. We can communicate requests, but a supplier must confirm what it can provide.
Cancellations, changes and refunds
Supplier cancellation and change penalties may apply and can increase as departure approaches. Some purchases may be nonrefundable. Refund timing and eligibility are controlled by the applicable supplier terms.
Travel insurance
Travel insurance is strongly encouraged because unexpected events can affect a trip. Policies vary, and travelers should review coverage, exclusions, deadlines and pre-existing-condition provisions carefully before purchasing.
Events beyond control
Weather, government action, labor disruption, illness, transportation changes and other events can affect travel. We will assist when reasonably possible, but we do not control suppliers or events outside our operations.
Questions
Please ask about any term before approving or paying for travel. Contact us at jim@saltypausetravel.com.